Order Processing Time

We process all orders within 1 to 3 business days (excluding weekends and holidays). Once your order is confirmed, you will receive an email confirmation, and when it ships, you will receive tracking information.

Shipping Rates & Delivery Times

We offer free shipping on all orders within the USA. For international orders, shipping rates vary based on location, and estimated delivery times depend on the destination.

Domestic Shipping (USA)

Estimated delivery time is typically 7-10 business days from the date of shipment. You will receive a tracking number once your order is shipped, so you can easily track its progress.

International Shipping

We also offer international shipping to a wide range of countries. Delivery times for international orders may vary, but they typically take 10-20 business days. Shipping fees are calculated at checkout based on your delivery location.

Customs and Duties

Please note that international shipments may be subject to customs fees, taxes, and import duties. These charges are the responsibility of the customer and will be due upon arrival in your country. For more information, we recommend contacting your local customs office.

Order Tracking

Once your order is shipped, you will receive an email with tracking information. Please allow up to 48 hours for the tracking details to be updated in the system. If you experience any issues with tracking or shipping, please don’t hesitate to contact us.

Contact Us

If you have any questions or need further assistance regarding shipping, please reach out to us. We’re here to help!

Email: info@nookpy.com

Phone: +1 (260) 868-7142

Our Company

Petpanion LLC

6183 NW 60TH ST, OCALA, FL 34482